Thank you for shopping with Ayraelite! We are committed to delivering your custom neon lights safely and on time. Please review our shipping policy below.
Shipping Timeframe
We strive to process and ship all orders within 7-10 business days from the date of purchase. Since our neon signs are custom-made, production time may vary slightly based on order volume and design complexity.
Shipping Charges
We offer a flat shipping charge of ₹100 on all orders, regardless of size or location within India.
Delivery Coverage
We deliver all over India, ensuring that your neon light reaches you no matter where you are located.
Order Tracking
Once your order is shipped, you will receive a tracking number via email or SMS, allowing you to monitor your package’s journey until it reaches your doorstep.
Shipping Delays
While we aim to meet our shipping timelines, unforeseen circumstances like weather conditions, courier delays, or high demand may occasionally cause slight delays. We appreciate your patience and understanding in such cases.
Damaged or Lost Shipments
If your order arrives damaged or is lost in transit, please contact our support team at (contact@ayraelite.com/+91-7982033841) within 48 hours of delivery. We will work with you to resolve the issue as quickly as possible.
Need Assistance?
For any shipping-related queries, feel free to reach out to our support team at [support email/contact number].
Thank you for choosing Ayraelite! We can’t wait to brighten up your space with our custom neon lights.